The memory item can be updated in two ways. 

Method 1

  1. Create a new memory item:
    •  select the Memory menu item and click Add memory item;
    •  specify the required attributes;
    •  after the attributes are specified, add at least one parameter. Click Add Parameter;
    •  specify the required attributes;
    •  click Create;
    • to complete the process of the memory item creation, click Create memory item.
  2. Create a new product and include this item in it:
    • select the Products menu item and click Add Product;
    • specify the required information;
    • click Add memory item;
    • tick the checkboxes next to the names of the required memory items and click Submit.
  3. Create an update order and add the created product to it:
    • select the Orders menu item;
    • click on the order line;
    • click Update License.
    • click Add product, in the Product selection window, click on the line with the created product.


Method 2

  1. Create an update order and add the required product:
    • select the Orders menu item;
    • click on the order line;
    • click Update License.
    • click on Add product;
    • click on the line with the required product.
  2. Change the CRM ID attributes and description for the memory item:
    • select the Memory menu item;
    • click on the memory item line;
    • next to the memory item name, click on the three dots and select Edit;
    • enter new attribute values ​​and click Save.
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